Frequently Asked Questions
What is GearBuzz?
GearBuzz is a new program from Competitor Group that delivers editorial reviews highlighting great products, with the opportunity to purchase at an exclusive discount.
How do I sign up to receive GearBuzz offers?
In order to receive GearBuzz offers, just sign up here. If you’re already a subscriber, you’ll receive offers automatically.
I see an offer that is perfect for me – how do I buy it?
Click “BUY NOW” on the product’s web page before the offer ends. We’ll charge your credit card (via 256-bit Secure Socket Layer (SSL) encryption) and send you an email confirming your purchase with redemption instructions. Please make sure to read the fine print and follow any stated rules and instructions.
How can I pay for my purchase?
We accept Visa®, Mastercard® and American Express® as methods of payment.
Are taxes included?
For some offers, in order to comply with local business laws, there will be tax applied to the purchase price. In these instances, you will be notified before you purchase. In others cases, you may have to pay taxes to the merchant upon redemption.
How will this purchase appear on my credit card statement?
A purchase will appear on your credit card statement with “Group Commerce” as the merchant name. Contact us with questions or issues regarding your billing statement.
What happens after I buy?
You will receive an email shortly after completing your purchase with redemption instructions. Contact us with questions or issues regarding your purchase.
Is this safe?
Yes! We take a variety of measures to ensure safety, security, and privacy. Your credit card number is transmitted by 256-bit Secure Socket Layer (SSL) encryption to protect your credit card information. We don’t sell your personal information to any third parties.
Can I buy a GearBuzz offer as a gift for someone else?
Absolutely! Please click on the “Buy for a Friend” link and fill in the requested information. Your friend will receive an email with the redemption instructions and a note about your gift.
Can I combine my purchase with other offers or specials?
No, unless the specific offer explicitly states otherwise.
What is the GearBuzz refund policy?
If you have not yet redeemed your purchase and you would like a refund, please contact us. If you have already redeemed your purchase and your question relates to your specific product, please contact the merchant directly. Please note that GearBuzz is not the merchant and is not legally responsible for the products or services offered.
What if I misplace my redemption instructions?
No problem — just contact us and we will resend you the information.
I missed an offer or it sold out before I could buy it. Will you offer it again?
Please feel free to let us know if one of our product offerings was particularly interesting. We’ll work on getting the business to run another product sometime in the future.
Do you have a favorite business you think must participate in GearBuzz?
We love hearing about your favorite merchants and brands! Please contact us and let us know about them.
How can I have my business included in GearBuzz?
If you’d like to offer a product to our audience of engaged and passionate endurance-enthusiasts, please contact us.